Issue Reporting Process

The Bridlespur neighborhood is zoned as Residential (R) neighborhood made up of single-family homes. Members of the Neighborhood and Visitors are to adhere to State, County, City and Neighborhood Association Covenants, Codes, and or Laws.

Disclaimer – The resources indicated are meant to be a direct linkage or copy of the City of Kansas City Missouri Ordinances, Codes and Guidelines. This content does not imply, suggest or condone acts outside of Legal or Social Norms as well as City, State or National laws. Follow all National, State and Local Governance prior to including this information in any decision or action.

Sections of this Page:
1 – Notes and pointers to help with the resolution process
2 – Examples of Complaints and Nuisances
3 – Process 1 – City Services Navigation process & Common Code Violations Flowchart.
4 – Process 2 – Public Safety Flowchart
5 – Process 3 – Short Term Rental (STR) aka Air BnB Flowchart
6 – Final Step – Submit Complaint Number to HOA

1 – Notes and pointers to help with the resolution process –

Parcel Viewer – Did you know you can find a great deal about your property and the surrounding neighborhood by using the publicly available, City supported, Parcel Viewer https://maps.kcmo.org/apps/parcelviewer/? On this site, you can view the status of code cases and other property detail like Trash Day, School District, Neighborhood Association and property lines.

2 – Examples of Complaints and Nuisances – Click the links to go to the City Codes.

NUISANCES CODEChapter 48: violations receive 10 Day Notices
(Referenced Section Number included). Links open in a new page.

Noxious Odors (Sections 48-21 and 48-23)
Wastewater (48-24) or Sewage Concerns (48-26)
Litter, trash, refuse or rubbish (48-25)
Wrecked, damaged, demolished, disabled, or currently
unlicensed vehicles. (48-47)
Off-street Parking [48-28]
Hazardous Trees (Sections 48-29)
Grass (>10” in height), rank weeds, and noxious plants (48-30)
Open/vacant building (48-31)
Open storage (48-32)
Recreational Vehicles, i.e., RV, Boat, PWC, etc.
Non-compliant Parking (48-35]
Wrecked or inoperative vehicle (48-36)
Vehicle Used for Storage (48-37) or Used as Dwelling (48-39)
Vehicle Used for Storage (48-37) or Used as Dwelling (48-39)
Off-trailer Storage (48-38)
Connected to Utilities (48-40)
4 or More Units Stored (48-41)
Restricted Fences (barbed wire or electric) (48-43)
Junk Storage (vehicles, scrap, wood, paper, etc.)   (48-49)
Chronic Nuisance, i.e.,drugs/weapons/alcohol, and
disorderly conduct, etc.(48-51)
Excessive Animal Noise (14-30)
Noise Control (Chapter 46)
Nuisance Business (50-174, Paragraph 2)
Nuisance Party (50-174, Paragraph 2)
Signs in Residential Districts
Pests & Rodents

PROPERTY MAINTENANCE CODE Chapter 56: violations receive 30 Day Notices (Referenced Section Number included). Links open in a new page.

Stairs, porches, and handrails (56-93)
Grading and Drainage (56-111)
Sidewalks, driveways, and parking spaces (56-112)
Accessory Structures (sheds) (56-113)
Fences/Retaining Walls (56-114)
Foundation, exterior walls, roof, and chimney structurally sound (56-131)
Exterior walls, including screened off portions (56-132)
Roofs, eaves, and soffits structurally sound and tight (56-133)
Exterior Openings (56-134) and/or Windows/screens (56-135)

3 – Process 1 – City Services Navigation process & Common Code Violations Flowchart.

Link to the Kansas City 311 Action Center -> myKCMO – Report Issues to KCMO | CITY OF KANSAS CITY | OFFICIAL WEBSITE
Opens in a new browser tab.


View the status of code cases on the Parcel Viewer. Online Mapping (Parcel Viewer) – Easily find your land information, trash day, district number, school district and more. For Public Works and Capital Projects – go to the Engineering Division of the City’s site.

Contact the 311 Action Center by going to https://www.kcmo.gov/ or by calling (816) 513-1313 or using the app on a smartphone.

Example of reporting a concern Online – Go to https://www.kcmo.gov/ and you will see the selections below:

If you want to use the App on a smart Phone – Watch the video for more details on the issue reporting app “myKCMO”

Check the status of your 311 ticket (service request):
Use the myKCMO app (App Store | Google Play | Web).
View the status of code cases on the Parcel Viewer.
311 Issue Lookup – https://www.kcmo.gov/city-hall/311

Remember – Once the case is received, the inspector has 5-7 days to work the case.
-> The first responsibility is to investigate the complaint.
-> If there is a violation, the next step is to contact the violator.
-> Follow up inspections are conducted to verify code violations are resolved and if not the process of enforcement continues with city resources to enforce the code compliance.


4 Process 2 – Public Safety Flowchart

• The Police Station for the South Patrol – Address: 9701 Marion Park Drive Kansas City, Missouri 64137
• Phone: 816-234-5550
• Web Address for reporting incidents under the non-emergency – Click or follow the link and click on the “Crime” selection at the top of the page: https://www.kcpd.org/contact-us/patrol-division-stations/south-patrol-division-station/


• Click for > Speeding
• Click for > Trespassing
• Click for > Theft – Make a Police Report
• Click for > Stalking
• Click for > Fire

5- Process 3 – Short Term Rental (STR) aka Air BnB (Under Construction).

There are no registered Air BnB locations in the Bridlespur Homes Association as of 06/01/2024. If you suspect there is an unregistered Air BnB nearby, please report it to the city. The new process is very clear.

6 – Final Step – Submit Complaint Number to HOA

Submit your Case or Complaint number to the Bridlespur Homes Association so we can track, and the associated board member can be notified of the concern for possible assistance. Remember the board is all volunteer and can always use help from concerned parties. Hopefully the board has the resources to assist if the homeowner can’t facilitate their own submissions.
-> HOA Mailing Address: P.O Box 482024Kansas City, MO, 64114 USA
-> HOA Phone Number: (816) 533-6258
-> HOA Email address: bridlespurhomes@gmail.com